March 18, 2021
Due to the freeze the Public Utility Commission (PUC) issued an order halting disconnections. While the order was voluntary for WSC's, districts, and city owned utilities; Ames WSC did adhere to this order. In February no service was disconnected for nonpayment and no late fees were charged. We reimplemented late fees in March and will reimplement disconnects on April 30, 2021. This will allow those in need, two months to catch up on their bill. If anyone is unable to pay their bill at that time, please call our office (936 336-5883) to make payment arrangements.